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Passengers behaving badly: Hon. Helena Guergis, PC, MP

Helen Guergis (right), Minister of state for Status of Women, stands beside Lisa Raitt, Minister of Natural Resources, as they take part in a Walk For The Cure event on Parliament Hill in Ottawa on Sept. 17, 2009. (Sean Kilpatrick/Canadian Press)

On February 19th, junior minister Helena Guergis lost her cool after she arrived late for her flight, and was directed through the usual gamut of security screenings.  She proceeded to throw a tantrum, treating security screeners and airline personnel in an abrasive manner that would have had her barred from the flight, if she were anything other than a Minister of the Crown.  The details were unveiled in an anonymous fax sent to Prince Edward Island MP Wayne Easter (Liberal-Malpeque).

(I apologise in advance for quoting its entirety, but the letter ought to be read to be fully grasped.  No media account I have seen thus far manages to convey all of the details as soberly as the original author does.)

On February 19th at the Charlottetown Airport, Air Canada Jazz staff was informed via telephone that a certain “V.I.P.” would be late arriving for Air Canada Flight #7677 to Montreal.  The flight was scheduled to be in the air at 1725hrs with a flight load of thirty two passengers.

At 1720 hrs thirty of the thirty two passengers had already boarded the plane.  The two remaining passengers, Conservative MP and Minister of State for the Status of Women Hon. Helena Guergis and her aide Emily Goucher were at the Air Canada counter being so difficult and rude to Air Canada representative Alan Bagley that he almost refused to allow them to board to spite their “V.I.P.” status.  They berated him loudly and treated him in a most condescending manner after he told them some of their excessive bags were too large to be carry-on and should be checked.  At one point the Hon. Helena Guergis told Mr. Bagley that she “….knew Ron McKinley”. Apparently she wasn’t aware that as Minister of Transportation Mr. McKinley was not in charge of carry-on baggage, more’s the pity.

At 1720 hrs. inside the preboard screening area, five minutes before the time when the flight was scheduled to be in the air, Air Canada representative Sonja MacMillan paged both Hon. Helena Guergis and Ms. Goucher over the P.A. and after having waited considerably for them already, proceeded to the aircraft with her paperwork.

At 1725 hrs., flight time, Hon. Helena Guergis and Ms. Goucher started into the preboard area to be screened by the security staff.  When asked to remove her overcoat she compiled, but refused to remove her blazer, and when informed that her footwear might set off the walk through metal detector, she refused to remove them as well.  After proceeding through the metal detector, she alarmed it and was screened by Screening Officer Melissa Murnaghan.  She was asked to sit down and remove her footwear at this point due to the fact that they had caused the alarm.  At this point the Hon. Helena Guergis took a seat and huffily started to remove her footwear, upon their removal she slammed her boots into the bin provided by Ms. Murnaghan and then the Minister of State for the Status of Women said to Ms. Murnaghan, a single mother working to support herself and her son, “Happy Fucking Birthday to me!  I guess I’m stuck on this hell hole!”  Ms. Murnaghan, in a credit to her professionalism, did not reply to this comment, nor did the other screening staff on duty; Donald Wood, John Birt, Andrew MacEwan, Wanda Chinery, or Andrew Williams.  Ms. Murnaghan then put the footwear through the X-ray machine.

As the footwear cleared the X-ray conveyor, Hon. Helena Guergis then shouted at her aide Ms. Goucher to “Get those for me! I’m not walking around here in sock feet!.”

Having then cleared mandatory security screening without further incident, and having been handed her boots by her personal servant Ms. Goucher, Hon. Helena Guergis then attempted to force open the locked door that separates the preboard seating area from the apron, upon which Air Canada flight #7677 continued to wait.  Screening Officer MacEwan, closest to her, informed her that the door was indeed locked and that she would have to wait for the Air Canada representative (Sonja MacMillan) to return.  Hon. Helena Guergis then shouted across preboard to Mr. MacEwan “Well, can’t you call her or something!?”  Mr. MacEwan replied that no, he had no way of contacting the Air Canada representative while she was airside and that she would have to wait.  He also told her that passengers were normally requested to be at the airport at least two hours before flight time.  The Hon. Helena Guergis then shouted back across preboard to Mr. MacEwan “I don’t need to be lectured about flight time by you! I’ve been down here working my ass off for you people.”  Taken aback by this unnecessarily venomous response, Mr. MacEwan decided to end the conversation on his part.

Hon. Helena Guergis and her aide Ms. Goucher then decided that the best course of action would be to go to the eastern end of the preboard screening area and attempt to get Ms. MacMillan’s attention by screaming and hammering on the sound proof tinted glass that separates preboard from airside.

At this point, Sonja MacMillan returned from the plane, and being unaware of the commotion caused by the Hon. Helena Guergis and her aide Ms. Goucher, she processed them without further incident and allowed them to board Air Canada Flight #7677 to Montreal.  As they were being processed and allowed to board, Air Canada representative Alan Bagley entered preboard to see what the yelling he had heard way out at the counter was about.  Screening Officer Andrew Williams, during a security sweep of preboard, discovered two passports and tickets belonging to Ms. Goucher and Hon. Helena Guergis and gave them to Mr. Bagley who then returned them to Ms. Goucher and the Hon. Helena Guergis as they were finally headed towards their flight.

It is most unlikely anyone involved in this incident will be able to give statements or interviews “on the record”.

Due to the likely termination of current employment; Anonymous

– Anonymous letter to MP Wayne Easter.  Attached to report by O’Malley, Kady. “Helena Guergis’s Adventures on Prince Edward Island.” CBC News, 25 February 2010.

Mrs. Guergis has since realised what poison this is for her reputation, and apologised to Air Canada staff in particular and the people of PEI in general.  Take note that in her apology and public statements, she has not contested the details of the account.  Opposition MPs and assorted outraged citizens are calling upon Mrs. Guergis to resign, while the Prime Minister has said that he is satisfied with her apology, and that ends the matter.  Knowing the Prime Minister, however, I am sure the matter is not ended; he remembers it when people fail spectacularly—hello, Maxime Bernier!  No doubt the PM will recall this incident at the next Cabinet shuffle, and out will go Mrs. Guergis.

I’m not particularly upset over her behaviour unbecoming a minister, as it is a role with almost no substance whatsoever.  Before being granted the “Minister” nomenclature, it was known as Secretary of State (Status of Women), and the office-holder was in essence a glorified Parliamentary Secretary—neither sitting in Cabinet nor being a member of the Cabinet’s real centre of gravity, the far more influential Treasury Board.  This so-called “junior minister” portfolio carries with it the whopping bureaucracy of three staff, and no executive authority beyond that of a normal MP.  And as we have seen, it doesn’t even exempt one from having to go through the same meaningless security theatre as the plebs.

I understand that people will lose their cool every now and then; this is human nature.  But neither do I condone an absence of consequences.  If the Hon. Helena Guergis were an ordinary citizen, she would have been bounced from her flight, possibly detained by airport security, and (if they had any sense at all) informed by Air Canada that her business was no longer welcome, and they would be refusing any subsequent bookings by her.  Alas, the time for the first has passed, although there may still be time to file petty charges and have the airline declare her persona non grata.

If I were the Prime Minister, however, I would make it clear that Mrs. Guergis would indeed keep her job, but since she could not be relied upon to conduct herself appropriately at an airport, she must be relieved of the burden of going through airport security screening.  For the remainder of the government’s term of office, therefore, she would be placed on Transport Canada’s Specified Persons List and prohibited from setting foot aboard any kind of aircraft, civil or military.  In order to travel to her engagements, Mrs. Guergis could enjoy the leisurely pace of the railroad or—to go where the rails do not—Greyhound bus.

I’m sure my approval rating would skyrocket overnight.

But alas, I cannot think of any Prime Minister of the Dominion who would ever have the guts to do it.

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Flight Students, 1939

A group of Dave Raub's female flight students posed around a Stinson Reliant biplane, summer 1939. Left to right: (standing) Jean Adams Cook (airport manager), Anne Beach, Grace Larkin Coffin, Edith Jenney, Kathryn Cady (married Dave Raub), Winifred Williams; (seated) Linda Loring, Doris Gilman. (Nantucket Historical Assocation, image number PH23-10)

Flight Students, 1939, originally uploaded by nha.library.

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When You Know (1936)

Chevrolet funded this 8-minute film, drawing equivalences between safe flying and safe driving.

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Landseaire airborne yacht

James Kightly, journalist and author of the Vintage Aeroplane Writer, shows off the glamorous postwar conversion of Consolidated PBY-5A 34045 (civil registry N69043) to a Landseaire flying yacht.  His informative and droll image captions are not to be missed.

You’ll forgive me for marvelling at the aesthetics of film photography, flying boats and pleasant company, of course.

(Loomis Dean / LIFE magazine.  February 2nd, 1950)

Mid-cabin sleeping area. (Loomis Dean / LIFE magazine. February 2nd, 1950)

Suunbathing on one of the Pratt & Whitney R-1830-92 Twin Wasp radial engines. (Loomis Dean / LIFE magazine. February 2nd, 1950)

Lounge/bar in one of what was formerly one of the waist gunner blisters. (Loomis Dean / LIFE magazine. February 2nd, 1950)

On-board shower. (Loomis Dean / LIFE magazine. February 2nd, 1950)

Moored for port visit. Note nose gunner blister has been removed; bow is more streamlined than typical wartime PBY. (Loomis Dean / LIFE magazine. February 2nd, 1950)

At the saloon table, playing cards. (Loomis Dean / LIFE magazine. February 2nd, 1950)

For a fuller description of the amenities aboard these hedonistic craft, see Maurice F. Allward’s article “Airborne Yachts—Luxury Conversions of  Wartime Catalinas” in the July 1953 issue of Flight International.  Also see the full LIFE magazine archive of images of this craft, if you desire more.

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Kyle Franklin’s drunken pilot act

Your correspondent can’t decide whether Mr. Kyle Franklin (of Franklin’s Flying Circus) is a daredevil barnstormer in the tradition of the Golden Age, or just a dangerous lunatic who should have his ticket pulled.  The shopworn adage about there being old pilots and bold pilots, but no old, bold pilots comes to mind.

One thing is certain, though—he must have big brass ones and a lot of skill to pull this off on a regular basis.

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Second opinion

Kent Wien, 757/767 pilot and author of Gadling.com columns Cockpit Chronicles and Plane Answers, points out where the NTSB’s examination of the Colgan Air 3407 accident falls short of the mark.

Glossed over in the report was the fact that both the captain and first officer had very little sleep over the previous 24 hours. The NTSB says the captain had ‘reduced sleep opportunities’ and attempted to rest in the company crew lounge. Apparently the attempts at sleeping there weren’t effective since the captain logged on to a company computer at 3:10 in the morning.

…But one of the investigators in the Colgan accident, Robert Sumwalt refuses to allow for the possibility that fatigue was even a contributing factor in the accident, saying “…just because the crew was fatigued, that doesn’t mean it was a factor in their performance.”

Incredible.

…The role of fatigue was mentioned during an NTSB hearing on the Colgan accident. Board chairman Deborah Hersman argued that several issues, including the crew’s sleep deficits and the time of day the accident took place, were factors and said that fatigue was present and should be counted as a contributing factor to the crew’s performance.

But the view of board member and former USAirways pilot Robert Sumwalt prevailed. He concluded that fatigue wasn’t a factor in the accident. It didn’t stop them from detailing the role it played in Colgan 3407 (PDF LINK)

So if nicotine is found to cause some cancer, but its role in a person’s life expectancy cannot be determined, should we rule it out as a possible factor in a lung cancer death?

– Wien, Kent.  “Plane Answers: NTSB glosses over fatigue in the Colgan crash.” Gadling.com, 4 February 2010.

RELATED: Kent argues convincingly that the Colgan crew was not distracted by idle chatter, since they didn’t say anything other than the usual callouts for two minutes prior to the stall condition.

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Concorde

Concorde!, originally uploaded by sfPhotocraft.
Concorde Cockpit, originally uploaded by Fly For Fun.
Concorde cabin, originally uploaded by capitals of tin.
Concorde & Red Arrows, originally uploaded by benrowlands.

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British Airways Concorde tribute

The apogee of British civil aviation, whose like we shall not see again.

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MTPP airfield flow and relief operations

Main apron of Toussaint L’Ouverture International Airport, Port-au-Prince, Haiti. Taken by the GeoEye-1 satellite from 423 miles in space at 10:37 a.m. EST on Jan. 16, 2010.

Over at the Flea’s place I left a lengthy comment about how some online observers have some pretty silly ideas about how fast aid can be delivered into a nation with tightly constrained infrastructure.  In Haiti’s case, the sheer volume of aid that has to get in, and evacuees that have to get out—and all of it combined with the lack of high-volume airport infrastructure country-wide—means there are going to be bottlenecks for a very long time.

In MTPP with a single taxiway, the departing craft has to sit on the ramp itself. It can’t position at the departure end because the turnaround bays at either end are too small for the wingspan of a med/heavy aircraft. Likewise it can’t position on the single taxiway because the arriving aircraft needs to use that taxiway to exit the runway.

And because the taxiway is in the middle, arrivals need to backtrack the runway in order to reach the taxiway. Similarly, departures also need to backtrack the runway in order to position at the departure end.

…You would be lucky to get one aircraft movement every ten minutes under such a system, or 144 movements per day. Assuming the movements occur like clockwork, nobody has to remain on the ramp for any longer than it takes to unload, and everybody tankers their own return fuel aboard and does not require refueling from one of the airfield’s two trucks.

Pearson airport, in contrast, handles about 1200 movements a day, and it slows down considerably after midnight due to aircraft class noise restrictions. Haiti will never handle 1200 movements a day, not even if every single airport in the nation were pressed into service. There are six of them, and all have single-runway, single-taxiway designs. Only two have runways long enough to cope with international transoceanic flights.

Now compound that with tons of aid arriving, and literally about a hundred thousand foreign nationals requiring evacuation (that alone would be about 300 flights) and you’re looking at a recipe for unimaginable delays for a very long time.

Skimming the news articles today, I found some confirmation of the airport’s throughput capacity.   This article notes that since AFSOC’s arrival on January 13th, MTPP has handled in excess of 600 aircraft movements.

“We arrived the first evening with three U.S. aircraft. Within 28 minutes we established command and control, airfield management, and were able to land aircraft that night,” said Col. “Buck” Elton, Joint Special Operations Task Force commander. “On a typical day, the Port-au-Prince airport lands about three aircraft. Since we landed Wednesday, over 600 aircraft have landed and taken off.”

– Salanitri, David [Sr. Airman, USAF].  “AFSOC Airmen save Haitian earthquake victim, land more than 600 aircraft on island.”  Air Force Special Operations Command Public Affairs, 17 January 2010. [Emphasis mine]

If we gauge that the story was filed and published on the same date, then that gives us a time frame (13-17 January, or five days) for those 600+ aircraft movements.  This means then that the airport handled in excess of 125 movements per day, or slightly better than five per hour—one every twelve minutes, which is remarkably close to my estimation.  And, I think, a rather fantastic achievement by the men and women on the ground, given the state of the facilities.

Also of note in the AFSOC article:

  • Haitian air traffic controllers have returned to work and are handling “long range control”; which I interpret to mean high-altittude enroute traffic passing through the Port-au-Prince FIR (MTEG), while USAF combat controllers handle arrivals and departures in the terminal zone.

Also interesting: From the image that caps this post, you can see the Port-au-Prince airfield as it was on January 16th, 2010.  I want to draw your attention to the C-17 parked at the western end of the ramp.  You might assume that this would be from one of the usual military C-17 operators (USAF, CF, RAF, RAAF) and it is, after a fashion.  It is a Qatar Air Force asset, and although dedicated to military airlift duties, this aircraft is the only C-17 to wear both a civilian paint job (as Qatar Airways) and a civil aircraft registry code, A7-MAB.

BREAKING: SecDef Gates’ noted on Friday that DoD did not conduct airdrops of food and water in Haiti because it feared the possibility of riots and fighting on the ground.  That decision has apparently been reversed; this afternoon I have received information that USAF will conduct its first airdrop of food and water this evening, into a drop zone that has already been secured by U.S. military personnel.  The exact location of the DZ will, of course, be protected so that there is no possibility of riots or violence arising from foreknowledge of the event.

UPDATE 190530Z JAN 2010: The airdrop occurred five miles north of Toussaint L’Ouverture International Airport and, according to CNN, 40 pallets or bundles of MREs and water (55,000 lbs total) were released by one C-17 operating from Pope AFB, NC.  I think CNN has their nomenclature confused, because while a single C-17 is capable of delivering 55,000lbs of payload, it can only accommodate 18 standard Army/Air Force 463L pallets (in two parallel rows).  An airdrop of forty 463L pallets would thus require three C-17s, at minimum.  C-17s can carry, however, 40 container delivery system (CDS) bundles; they are typically loaded in two parallel rows of twenty, so it is probable that CDS bundles are what is actually being employed.

UPDATE 191315Z JAN 2010: Airfield flow at MTPP appears to be improving.  LTG Ken Keen, Commander Joint Task Force Haiti, notes that throughput has increased every day for the past six days, and Monday’s total was 180 aircraft movements (with no delays!).   This means the airfield is generating 7.5 aircraft movements every hour, or one every eight minutes.  The general’s discussion of challenges at the airfield is illuminating.

One challenge in getting aid to Haiti has been the backlog of airplanes trying to land on the airport’s one runway. Keen said it was like “pushing a bowling ball through a soda straw.” He said the U.S. Air Force helped the Haiti government get its airport operational within 24 hours of the earthquake and the service is now helping to manage the air traffic control with the Haitian government determining the priorities of which planes should land first.

In the days that followed the disaster, some planes, carrying much needed emergency supplies, doctors and field hospital equipment, were turned away because there were delays in getting planes on the ground to take off. That created a backup of other planes that were flying in and needed to land.

“There were planes that were scheduled to land but didn’t,” he said. “The pilot at some point has to make a decision about continuing to burn fuel or divert to the Dominican Republic. . . . That’s unfortunate and not what we want to see.”

Another problem at the airfield, Keen said, has been that air traffic control officials often didn’t know what was aboard incoming planes so that made it difficult to prioritize which ones should land first — an issue that he said is being fixed. And there was only one forklift at the airport when U.S. military arrived to help. More equipment has been brought in to help quickly unload planes.

Keen said the airport’s flow of planes has improved since the first days when only 13 flights a day were landing. Monday, he reported that 180 flights used the airport with no delays.

– Hedgpeth, Dana.  “U.S. task force commander for Haitian relief says logistics remain stumbling block.” Washington Post, 18 January 2010.

A simple mechanical fault on any one of the arriving or departing aircraft could derail the entire airport, though.

His biggest nightmare: A plane delivering supplies has a flat tire on the one runway at the airport. “I’m out of business,” he said. “That blocks the whole runway and we don’t have the equipment to move it.”

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USAF takes charge at Port-au-Prince airport

Airport Arrival, originally uploaded by The Fang.

AFSOC teams arrived at Toussaint L’Ouverture International Airport (MTPP) on Wednesday night and began the process of bringing order out of chaos at Port-au-Prince’s primary airfield.  Elements of the 23d Special Tactics Squadron (23 STS) and 720th Special Tactics Group (720 STG) are providing air traffic control and airfield services, medical support, and weather observation/forecasting.  (More information available via yesterday’s DoDLive Bloggers Roundtable interview (embedded below) with Lt. Col. Brett Nelson (USAF), 23 STS Commander and Maj. Jason Daniels (USAF), director of operations for the 720th Operations Support Squadron.

Some noteworthy items mentioned in the interview:

  • The airport is open 24 hours; airfield lighting is operational and USAF brought additional portable lighting as well.
  • Traffic flow at the airport is constrained primarily by ramp space and fueling equipment.  There are only 12 ramp spaces, 2 fuel trucks and 2 tow bars.  One foreign aircraft (identified as Chinese in other reports) required 6 hours to refuel, which is considered a significant delay.
  • Peak capacity seemed to have been when there were 44 aircraft on the ground; the more aircraft there are crowding into the small ramp, the harder it is to download cargo and upload evacuees.
  • USAF is working with the FAA to try to prioritise air traffic and try to get the most urgent cargo and equipment to the airfield at the time they are needed.
  • Due to the limited logistics capability at the airfield, USAF would prefer that aircraft arriving at Port-au-Prince have enough fuel to depart again.
  • Status of the petro tank farm is not known.
  • USAF looked at using an additional airfield (Cap-Haitien International Airport, MTCH) to facilitate traffic flow, but determined that its potential throughput is “not that significant”.

RELATED: CNN producer Larry Shaughnessy was present on the call and has penned a pretty good summation of the effort at MTPP.

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